Shipping Policy

  • All orders are processed within 1–3 business days (excluding weekends and holidays).

  • Shipping fees & estimated delivery times are calculated and displayed at checkout.

  • Once your order is shipped, you will receive an email or SMS with tracking details.

  • Please note: BeautyNest is not responsible for delays, lost, or damaged packages once they are handed over to the courier.

Return & Refund Policy

We want you to love your purchase! If there’s an issue, here’s how we handle it:

  • Eligible for Return/Refund:

    • Wrong item received

    • Defective or damaged product

  • Return Request Window: Within 7 days of delivery.

  • Condition: Items must be unused, unopened, and in original packaging.

  • ❌ For hygiene & safety reasons, opened beauty, skincare, or personal care items are non-refundable, unless defective.

Refund Process

  • Once approved, refunds are issued to your original payment method.

  • Refunds usually take 7–14 business days to reflect in your account (depending on your bank/payment provider).

Contact Us

  • For shipping or refund assistance, please contact our support team: